Void Transaction Item

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1.Select the customer like you are going to rent or sell them an item.
2.Return the item if it has not been returned (for rental items only)
3.Put the item on the screen like you are going to rent or sell it.
4.Highlight the item with the F9 key or the mouse.
5.Press CTRL-V. The R/S/F column of the screen will change to VR, VF, or VS.
6.Process the transaction.

 

This should be done separately from any other transaction so it shows clearly in the cash file. Do not rent or sell an item as you are doing a Void.