Frequently Asked Questions

These are the sections that we get the most questions about in our support department.

How to set up pricing. There are two steps to setting up pricing.

1. Item Types                - Basic price setup.

2. Price Matrix   - To change the number of rental days or set up a special price.

There are two screens to the rental process. Screen one asks for the customer ID# and allows

you to search for the customer several ways. For details on what can be done click below. 

How to Rent a Movie

Screen two is the actual rental screen. The customer has been selected and now you can rent

or sell items. To see all the features available from this screen click below.

Rental Screen

I did a transaction and need to Void it.

Void a Transaction

Over Ring

Set up a Windows Network to work with Video Shoppe